Refund Policy

Returns & Refunds Policy
Last updated: May 9th, 2025.

At www.gentwithscent.com, your satisfaction is our priority. Please read our return and refund terms carefully before making a purchase.

🔁 Returns

Due to the nature of our products (fragrances and personal care items), all sales are final. We cannot accept returns for:

• Opened or used products

• Fragrances with broken seals

• Items purchased on sale or with discount codes

❗This policy is in place to ensure product integrity, hygiene, and safety for all customers.

📦 Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

📧 Email us at support@teamprofit.online with:

• Your order number

• Clear photos of the item and packaging

• A brief description of the issue

We will gladly replace the item or issue a refund if the claim is valid.

💸 Refunds (If Applicable)

Refunds are only issued under the following conditions:

• You received the wrong item

• Your product arrived damaged

• Your package was confirmed lost in transit (verified by the carrier)

Approved refunds will be processed to your original payment method within 5–10 business days.

🚫 Non-Returnable Items

• Opened fragrances or cosmetics

• Discounted items

• Shipping costs (unless the error was on our part)

💬 Need Help?

For questions about your order or our return policy, contact our support team:

📧 support@teamprofit.online
🌐 www.gentwithscent.com